INFOGRAPHIC: The Effortless Insurance Experience

Today's insurance customers are loyal to brands that deliver effortless experiences and make it easy for them to meet their needs. When it comes to your digital experience, are you investing in the features that matter most?

To help you understand how your digital investments stack up, we’ve analyzed customer sentiment and frustration across insurance digital properties. Our sources? App store reviews, forums, blogs, social media, and more.

Download this infographic to understand:

  • Which features do customers use most often?
  • Which features lead to frustration?
  • Which feature do only 10% of insurers offer that customers really want?

Download the infographic